Condition Guide
Every product on Open Box Audio is tested and verified. Here is what each condition rating means.
The product has been opened but never used. Original packaging may show minor wear from being opened. The item itself is in perfect, unused condition with all original accessories included.
Examples: Customer returns where the box was opened but the product was never set up or used.
The product has been briefly used and is in excellent condition. No visible wear or cosmetic imperfections. Functionally identical to a new product.
Examples: Items used for a few days or weeks then returned. Demo units that were displayed but barely handled.
The product has been professionally inspected, cleaned, and restored to full working condition. May show minor cosmetic signs of previous use. All functionality has been tested and verified.
Examples: Products returned to the manufacturer, repaired if needed, and certified to work like new.
The product shows visible signs of previous use such as minor scratches, scuffs, or wear marks. Fully functional and tested. Any notable cosmetic issues are described in the product listing.
Examples: Trade-in items, products from estate sales, or well-cared-for equipment from audio enthusiasts.
Our Promise
Regardless of condition, every product we sell is fully functional and has been tested by our team. All products come with a 90-day warranty and 30-day return policy. If anything is not as described, we will make it right.